Camping World hiring Call Center Sales Manager in Stevenson Ranch, CA | LinkedIn (2024)

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.Camping World is seeking a Sales Development Manager to join our growing team.

As a Sales Development Manager, you will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with our customers.

What You'll Do

• Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
• Maximizing sales and profitability of the Business Development Center
• Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
• Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
• Lead by example in appointment setting, shown appointment and sold appointment metrics
• Support staff and customers by handing escalated customer engagements
• Collaborate with management to educate Sales Associates on Business Development principles.
• Drive customer traffic through website management, including taking and uploading photos and adding options and attributes
• Stay well-informed about all ongoing marketing campaigns, effectively leveraging them to increase dealership traffic.
• Recruit, hire and manage the performance of all department employees
• Maintain online reputation through active management of review sites and social media channels.
• Analyze metrics to drive continuous improvement in departmental performance.
• VinSolutions experience is a huge plus!

What You’ll Need To Have For The Role

• Previous CRM experience preferred
• High school diploma or the equivalent
• Effective communication and team building skills
• Excellent computer skills with proficiency in Microsoft office products
• At least a year of prior Internet Sales Experience a plus
• Must be highly organized with great attention to detail

General Compensation DisclosureThe wage range for this role considers a wide range of factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $60,000 - $100,000.

Candidates hired in the state of California are eligible for an hourly rate in addition to variable pay.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.