Coresync causes high Explorer.exe CPU usage (2024)

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Coresync causes high Explorer.exe CPU usage (3)

Explorer ,

/t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/td-p/10440302 Apr 02, 2019 Apr 02, 2019

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I have two machines running Windows 1809 and the latest versions of Adobe CC.

Whether file sync is running or paused, Core Sync causes the Windows Explorer process to use a minimum of 42% CPU.

I'm writing this on a machine with no files left to sync. No files are being synced at this time. Core Sync is running, and Windows Explorer is hitting 43.8% CPU usage.

Killing Core Sync returns usage to normal.

This is not a machine specific issue but occurs on multiple Win 10 1809 devices.

It appears Adobe has a bug to squish.

For reference, this user is having the same trouble: https://www.reddit.com/r/Adobe/comments/9o7a4c/core_sync_causes_windows_10_explorer_more_to_have/

Any thoughts, Adobe?

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Coresync causes high Explorer.exe CPU usage (4)

    Coresync causes high Explorer.exe CPU usage (5) 1 Correct answer

    Coresync causes high Explorer.exe CPU usage (6)

    New Here , Jun 28, 2019 Jun 28, 2019

    NickFinch New Here , Jun 28, 2019 Jun 28, 2019

    It would be nice if Adobe actually fixed this, but in the meantime you can limit the amount of CPU the process uses to prevent your machine hanging for 10 minutes at a time. You need to do the following;

    1. Open task manager (windows key + T or just search task manager from the start menu)
    2. If it opens in the reduced view, click on more details;
      Coresync causes high Explorer.exe CPU usage (7)
    3. Click on the Details tab
    4. Find CoreSync.exe in the list
    5. Right click and select Set priority --> Low
      Coresync causes high Explorer.exe CPU usage (8)
    6. Right click again, and select set affinity
    7. Uncheck <All Processo

    ...

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    Coresync causes high Explorer.exe CPU usage (10) 10 Replies 10

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    Coresync causes high Explorer.exe CPU usage (13)

    New Here ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440303#M75858 Apr 07, 2019 Apr 07, 2019

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    You're not the only one, I have the same problem both on my desktop and laptop. And I even reset windows to its original state, to no avail (and a loss of a lot of time).

    Very disappointed because it is the only cloud service I encountered with this problem, it simply makes the service unusable at times.

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    Coresync causes high Explorer.exe CPU usage (14)

    Coresync causes high Explorer.exe CPU usage (15) Coresync causes high Explorer.exe CPU usage (16)

    Community Expert ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440304#M75859 Apr 09, 2019 Apr 09, 2019

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    Feature Request/Bug Report Form — to report suspected bugs.

    ABAMBO | Hard- and Software Engineer | Photographer

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    Coresync causes high Explorer.exe CPU usage (17)

    Coresync causes high Explorer.exe CPU usage (18)

    Explorer ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440305#M75860 Apr 10, 2019 Apr 10, 2019

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    In Response To Abambo

    Already done. Posting HERE, however, confirms my suspicions that I'm not the only one with this issue.

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    Coresync causes high Explorer.exe CPU usage (19)

    Coresync causes high Explorer.exe CPU usage (20)

    Community Beginner ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440306#M75861 Jun 11, 2019 Jun 11, 2019

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    In Response To kindanewtothis4738432

    I have the same issue on both machines authorized for CC, and it renders my computer useless for about 20 ~ 30 minutes as the CPU is pegged at 100%. Very frustrating, and completely negates the advantage in boot-speed I was seeking when I installed M.2 drives as the boot drives.

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    Coresync causes high Explorer.exe CPU usage (21)

    Coresync causes high Explorer.exe CPU usage (22) Coresync causes high Explorer.exe CPU usage (23)

    Community Expert ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440307#M75862 Jun 11, 2019 Jun 11, 2019

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    In Response To kevinm56655703

    if you do not use cloud space disable syncronization.

    ABAMBO | Hard- and Software Engineer | Photographer

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    Coresync causes high Explorer.exe CPU usage (24)

    Coresync causes high Explorer.exe CPU usage (25)

    Community Beginner ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440308#M75863 Jun 11, 2019 Jun 11, 2019

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    In Response To Abambo

    I have nearly 12GB of files on Creative Cloud. Cloud storage is very important to me. Adobe needs to fix this bug.

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    Coresync causes high Explorer.exe CPU usage (26)

    Coresync causes high Explorer.exe CPU usage (27)

    New Here ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440309#M75864 Jun 28, 2019 Jun 28, 2019

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    It would be nice if Adobe actually fixed this, but in the meantime you can limit the amount of CPU the process uses to prevent your machine hanging for 10 minutes at a time. You need to do the following;

    1. Open task manager (windows key + T or just search task manager from the start menu)
    2. If it opens in the reduced view, click on more details;
      Coresync causes high Explorer.exe CPU usage (29)
    3. Click on the Details tab
    4. Find CoreSync.exe in the list
    5. Right click and select Set priority --> Low
      Coresync causes high Explorer.exe CPU usage (30)
    6. Right click again, and select set affinity
    7. Uncheck <All Processors>
    8. Check just one processor

    Hope this helps. It at least stopped the process from hanging my machine almost every morning.

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    Coresync causes high Explorer.exe CPU usage (31)

    Coresync causes high Explorer.exe CPU usage (32)

    Community Beginner ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/10440310#M75865 Jun 28, 2019 Jun 28, 2019

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    In Response To NickFinch

    Just made this change, as it sounds VERY promising. I'll try it out for the next week and report back.

    THANKS NICK!

    --Kevin

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    Coresync causes high Explorer.exe CPU usage (33)

    Coresync causes high Explorer.exe CPU usage (34)

    New Here ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/11090825#M75866 Apr 29, 2020 Apr 29, 2020

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    SOLVED!
    THis instance of CoreSync.exe with the adobe loge turned out to ba VIRUS.
    It's a Bitcoin miner. After getting rid of it no more issues.
    Nothing to do with Adobe.
    Just google coresync.exe virus et viola...
    CoreSync. If the location ofCoreSync.exeis in a subfolder of the Windows folder for temporary files, then this mean that your system has been compromised to a Trojan Horsevirus. TheCoreSync Virusis a Cryptocurrency Miner. The Trojan Horsevirusesare pretty common online infections.7 nov. 2019

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    Coresync causes high Explorer.exe CPU usage (35)

    Coresync causes high Explorer.exe CPU usage (36)

    Community Beginner ,

    /t5/download-install-discussions/coresync-causes-high-explorer-exe-cpu-usage/m-p/11282485#M511348 Jul 12, 2020 Jul 12, 2020

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    In Response To champdaction

    Not true unfortunatelly.

    I have the same problem. On multiple devices (Win 10). CoreSync.exe is located in "C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync". It is not miner Trojan. It is a genuine process of Adobe Creative Cloud bundle. 😞

    I think it's caused by the loop in the syncing process. Because mine sync is forever stuck in 1748 files from 4714 and never moves up. Don't know how to solve it. 😞

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    Coresync causes high Explorer.exe CPU usage (37)

    Coresync causes high Explorer.exe CPU usage (38)

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