Healthcare: Everything you need to know about hospitals, doctors, and pharmacies (2024)

From finding an English-speaking specialists to locating an out-of-hours pharmacy, this article helps you navigate Luxembourg's healthcare system.

We have already covered health insurance - registering with CCSS/CNS, getting your EHIC (and what all of these daunting acronyms and initialisms mean), sorting out your medical refunds, insuring your family members, and whether and where to get supplementary insurance.

That's only the first part of medical process, though - unless you are fortunate enough that you never have to actually see a doctor. Unfortunately most of usdo have to see one at some point, and it's good to know beforehand how to arrange appointments and so on. So that's what we'll cover in this guide: finding a general practitioner (GP), emergency services, seeing a specialist, pharmacies, and Luxembourg's hospitals.

Finding a general practitioner

You shouldn't have to travel far to find a GP no matter where in Luxembourg you live. Google will of course be useful in finding a doctor, but is probably not the best place to look.

The most comprehensive list of doctors (including GPs as well as specialists) can be found through Luxembourg's medical board. Unfortunately their list is rather unwieldy and hard to search (you can always try CTRL+F and search for your town/village), and doesn't include information on e.g. the languages that the doctor speaks.

A better place to look - with the slight caveat that they may not haveall doctors listed - is Doctenaor DHN. These have the added advantages of, first, allowing you to search by language as well as location and specialisations, and in some cases you can book an appointment online through the website. DHN also offer quicker reimbursem*nts by participating doctors, and doctors' agendas can be viewed via the Gesondheets app.
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Another option is to check through your embassy, who may be able to provide a list of doctors and health care professionals who speak English and/or another preferred language.

A final option is to check Editus.

Seeing a specialist

The standard way to schedule a visit with a specialist is to first visit your GP and have them refer you to see a specific specialist. You are however free to see any specialist without a referral, though they may deny you medical service if they objectively believe that there is no need for the intervention you are seeking. You can find a guide to your rights as a patient here.

You can find a list of specialists through Luxembourg's medical board or on Doctena (above).

Emergency services

The emergency number in Luxembourg is 112. You may call 112 if you need immediate assistance from police, medical, or fire services. However, they can also provide information regarding out of hours emergency care, pharmacies, veterinaries, GPs, and dentists.

We have a list of hospitals and pharmacies including the day's on-duty hospitals for accidents and emergencies. If in doubt or in need of urgent care, you should of course call 112.

Out of hours GP services

For non-urgent medical assistance outside of normal business hours, you can visit one of the three out of hours GP offices. They are open weekdays from 8pm to 7am, and weekends from 8pm on Fridays to 7am the following Monday. If you need to see a GP after midnight, you should call 112 first and they will advice you as to whether a home visit is possible or which of the three "maison médicales" to visit.

The three "maison médicales" are:

Luxembourg City
59 rue Michel Welter, L-2730

Esch-sur-Alzette
70 rue Emile Mayrisch, L-4240

Ettelbruck
110 avenue Lucien Salentiny, L-9080

Pharmacies

Prescriptions can be picked up at any pharmacy in the Grand Duchy, and you can find a full list of pharmacies searchable by location/postcode on pharmacie.lu. Do note that pharmacies are subject to varying opening hours - some will open at 8.30am, others at 9am, some will close for lunch, others will not... and so on. You should always double-check the opening hours (also listed on pharmacie.lu) before heading out.

You can also order your drugs online. You select your pharmacy, enter your details and upload your prescriptions. Click here for a list of participating pharmacies.

Out of hours pharmacies

Pharmacies rotate the responsibility of providing out of hours services (from 8pm to 8am the following day). You can find a list of today's out of hours pharmacies herethrough pharmacie.lu.

Luxembourg's Hospitals

Luxembourg has several hospitals located around the country. Click the name of each hospital to access a list of services offered. This list is not exhaustive in that it does not include various departments offered by the many hospitals, and is based on a list presented by Luxembourg's emergency services (SAMU).

South

Centre Hospitalier Emile Mayrisch
rue de l'Hôpital, L-3488, Dudelange
+352 5711-1

Centre Hospitalier Emile Mayrisch
rue Emile Mayrisch, L-4240, Esch-sur-Alzette
+352 5711-1

Centre Hospitalier Emile Mayrisch
187avenue de la Liberté, L-4602, Niederkorn
+352 5711-1

Centre François Baclesse a.s.b.l. (national radiotherapy centre)
rue Emile Mayrisch, L-4240, Esch-sur-Alzette
+352 625566-1

Clinique Ste Marie (geriatrics)
7-11 rue Wurth Paquet, L-4350, Esch-sur-Alzette
+352 57123-1

Centre

Centre Hospitalier de Luxembourg
4 rueBarblé, L-1210, Luxembourg City
+352 4411-11

Hopital Kirchberg
9 rue Edward Steichen, L-2540, Luxembourg City
+352 2468-1

Zithaklinik
36 rue Ste Zitha, L-2763, Luxembourg City
+352 2888-1

Centre Hospitalier de Luxemboug (clinique d'Eich)
78 rue d'Eich, L-1460, Luxembourg City
+352 44111-2

Maternité Grand duch*esse Charlotte
4 rue Barblé, L-1210, Luxembourg City
+352 4411-3202

Pediatric Clinic (CliniquePédiatrique)
4 rue Barblé, L-1210, Luxembourg City
+352 4411-3133

North

Centre Hospitalier du Nord
120 avenue Lucien Salentiny, L-9002, Ettelbruck
+352 8166-1

Centre Hospitalier Neuro-Psychiatrique
17 avenue desAlliés, L-9012, Ettelbruck
+352 2682-1

Centre Hospitalier du Nord
10 rue G.D Charlotte, L-9515, Wiltz
+352 9595-1

Healthcare: Everything you need to know about hospitals, doctors, and pharmacies (2024)

FAQs

What are the three types of health care organizations? ›

Three types of organizations may apply for HCO certification: health maintenance organizations, (HMOs) licensed by the California Department of Managed Care Regulation; disability insurers licensed by the Department of Insurance; and workers' compensation health care provider organizations, (WCHCPOs) authorized by the ...

What are the five levels of medical care? ›

Levels of Healthcare
  • 1 Introduction.
  • 2 Primary Care. 2.1 Benefits of Rehabilitation in Primary Care.
  • 3 Secondary Care.
  • 4 Tertiary Care.
  • 5 Quaternary Care.
  • 6 Conclusion.
  • 7 Resources. 7.1 World Health Organisation. 7.1.1 Technical Series on Primary Health Care. 7.1.2 Country Case Studies on Primary Health Care.
  • 8 References.

What are the four types of hospitals? ›

Hospital
  • Community hospital.
  • Registered hospital.
  • Short-stay hospital.
  • Special hospital.

What are the different types of healthcare systems? ›

There are four types of healthcare systems used in the Western world. These systems include the Beveridge model, the Bismarck model, the national health insurance model, and the out-of-pocket model.

Who are the Big 3 in healthcare? ›

The “Big 3” healthcare industries referred to here are Pharma, Diagnostics, and Medical Devices.

What are the 3Cs in healthcare? ›

Perspective: Consistency, Continuity, and Coordination—The 3Cs of Seamless Patient Care. Amid our efforts to improve health care quality, we can easily lose sight of the most basic questions. Consider evidence-based clinical guidelines, protocols, and pathways. What are they?

What does the acronym "soap" stand for? ›

Introduction. The Subjective, Objective, Assessment and Plan (SOAP) note is an acronym representing a widely used method of documentation for healthcare providers. The SOAP note is a way for healthcare workers to document in a structured and organized way.[1][2][3]

What are small hospitals called? ›

A health science facility smaller than a hospital is generally called a clinic.

What is the baby department in a hospital called? ›

A neonatal intensive care unit (NICU), also known as an intensive care nursery (ICN), is an intensive care unit (ICU) specializing in the care of ill or premature newborn infants.

Under which health care model would you never receive a doctor's bill? ›

The Beveridge Model

In Britain, you never get a doctor bill.

What software do hospitals use? ›

What software do hospitals use for patient data? Hospitals use secure applications to process and store patient information. Some of the top software used in hospitals include Allscripts, Azalea Health, PolicyManager, Symplr Provider, and iFax.

What are the 6 levels of health care? ›

Accordingly, there are six levels of the traditional healthcare system in the US: preventive, primary, secondary, tertiary, restorative, and continuing healthcare. A nurse must understand how the healthcare industry organizes and provides services within these levels of care.

What are the three health organizations? ›

International Intergovernmental Organizations (IGOs)
  • World Health Organization (WHO) ...
  • WHO regional offices. ...
  • Africa Centres for Disease Control and Prevention (Africa CDC) ...
  • European Centre for Disease Prevention and Control (ECDC) ...
  • Pan American Health Organization (PAHO)
Jan 18, 2024

What are the 3 types of health? ›

The World Health Organization (WHO)1 defines health as the balance of mental, physical and social health, also known as the health triangle. Having a good balance in all three areas is essential to living a healthy lifestyle.

What are the 3 levels of health care and what is included in each? ›

The primary, secondary and tertiary levels of care categorize most medical needs within the healthcare system, though within those categorizations are other common elements of care, like: Emergency care: Treats injuries and illnesses that need immediate and acute attention, frequently in a hospital's emergency room .

What are the three service categories within the healthcare industry? ›

The healthcare industry is a complex system of remedial, therapeutic, and preventive serv- ices. Hospitals, clinics, government and volunteer agencies, healthcare professionals, phar- maceutical and medical equipment manufacturers, and private insurance companies provide these services.

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